FAQs

• Do you ship internationally?

Currently, I only ship within the USA. If you’re outside of the U.S. and interested, feel free to reach out, and I’ll let you know if anything changes in the future.

• What if my order arrives damaged?

Please reach out to me within 24 hours of delivery with photos of the damage. We’ll discuss replacement or refund options based on the situation.

• What if my package gets lost?

Once an item is shipped, I am not responsible for lost or stolen packages. Please contact the courier directly if your package is lost or stolen.

• Are all sales final?

Yes, all sales are final. Since each piece is handmade, there are no returns or exchanges.

• Are there imperfections in the pieces?

Yes, each item is handmade, and slight imperfections are part of its unique nature. You may notice distressed paper, fingerprints, and stains, all of which contribute to the one-of-a-kind character of the piece.

• How often do you restock?

I create new art on paper every week, new canvas pieces monthly, and new prints yearly. So, the availability of new works depends on what’s ready—check back often for fresh updates!

• Do you take commissions?

Occasionally! If you’re interested in placing a custom order, please fill out the form on my contact page and we can talk through possibilities!

• What about pet commissions?

Pet commissions are a separate offering. Each pet commission product has detailed instructions on what I offer and don’t offer, so be sure to check those out before reaching out. Commission inquiries for other types of work do not pertain to pet commissions.

Curious about something else? Shoot me an email at jessemaynardblackart@gmail.com, and I’ll be happy to help.